Friday, December 18, 2009

A Straightenin up of Our Email Accounts

We are pleased to say that our "Markmews" email account, which has been fritzy since April has finally been fixed. 

We made The Big Thing sit down and call Comcast 3 days ago and ask for HELP like kiten. Cuz he had managed to arrange for our emails to be forwarded to the old skeeterandlc account back then, but it was makin us feel awkward seein skeeter's name on all the emails an he wouldn't fix the problem. An we were sending emails (sometimes) usin his or skeeter's name by accidenty.

So we were gettin kinna upset about it.

So Weds, we made him brave the long wait times gettin to the Comcast ISP help people. They DID get the marksmews account ta show up on the email list again, but they couldn't get our marksmews account ta stop forwardin ta the old skeeterandlc email account even wif TWO senior techs werkin on it. But they gave hims a ticket number ta call back on in 3 days.

So he did. This time, everything werked fine and (after waiting 30 minutes on the phone, while we all got bored an fell asleep), they got it to change just fine back to direct-to-marksmews when they woke us up.  That was cool.

We are happy that we are using marksmews again all direct-like, and The Big Thing is pleased to find that it wasnt his fault he couldn't make the changes cuz the techs couldnt either until today when they redid his primary account an weerd stuff like that.

Now it is something called "backed up". Is that like havin a puffy tail? We hope not.Annyway, we think our email account are werking like they should.  TBT even managed ta move all the forwarded emails back to marksmews like they shouldda been.  We think he should getta steak fer that (cauz he doesn't much like our treats an toys.  So he is thawin out some "filett" thing fer tonight an says that will do just fine.

Whatever...  We all agree that "fixed" is good (when it comes ta computers).

Now it is 6 am, we got fresh warm sheets on the waterbed, and we are all gonna pile on him just as soon as we can get him unner the blankies there.


Cat of Nine Tales said...

Yay! We are happy for you! Fixed is definitely good when it comes to computers. Have a great weekend.
~Lisa Co9T

Goldie, Shade and Banshee said...

Glad you got all that fixed without pulling your fur totally out!!

Jan's Funny Farm said...

You did a good job keeping on TBT until he persevered. You all deserve a bite of his treat.

JC said...

A Purr Session is needed ..

(Hope you have a Fun Weekend)

Customer.Connect.Melissa said...

Hi. Just wanted to drop you a line. I'm glad all was worked out with your emails. If you ever need assistance taking care of something or escalating an issue, please don't hesitate to contact our team at the email address below. We're happy to help.

Kind Regards,
Melissa Mendoza
Comcast Customer Connect
National Customer Operations

Catline Crew said...

So glad everything is fixed. And we like your poem. Very cute.

Shadow / Molly said...

'Puter fings sure are tricky sumtimes. We is glad fings are back to normal fer yoo now.

Cheysuli and gemini said...

Emails and stuff can be very frustrating. I think napping is the only thing to do to avoid them...